How a cafe runs its roster and front desk with one agent
Toby Banks — Founder, Skillzy
The dispatch
New listings, creator interviews, the occasional discount. Every other Friday.
A small cafe loses its owner to two jobs that are pure admin: building next week’s roster around everyone’s availability, and answering the same five questions on the phone all day.
The roster
Availability in, constraints applied — hours, certs, who cannot close — a draft roster out for you to approve. The argument about who got the bad shift becomes a thirty-second review.
The front desk
Hours, bookings, “are you dog friendly”, “do you do gluten free” — answered instantly, consistently, without pulling someone off the machine. Anything real still rings through.
I got my Sunday night back. That used to be roster night.Featured listing
Café roster drafter.
Last week’s sales + staff availability → next week’s roster.
Cafe roster helper · $17 →Featured listingBookings & DMs, covered.
Reservation requests, no-show chasing, supplier orders — off the floor staff’s plate.
Restaurant front desk · $149 →Running a bigger venue? The full hospitality setup wires bookings, comms, and roster together.
Featured listingFront of House Ops.
Bookings, reviews, supplier chases, menu rewrites. While service is on.
Restaurant agent setup · $129 →Liked this? Get the next one.
Field Notes, every other Friday. No spam.
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