Help

Answers, straight.

For everything not answered below, email hi@skillzy.ai. A real person reads every message.

For buyers

Buying & using.

How purchase, download, and refund work.

What is Skillzy?: A marketplace for skills, guides, and ready-to-go agent setups, made by humans, dropped into the agent you already use. Claude, OpenClaw, ChatGPT, n8n, and the rest.
What’s the difference between a Skill, a Guide, and an Agent Setup?: Skills are single-purpose SKILL.md files — one job done sharp. Guides are short reads that teach you to build something yourself. Agent Setups are the whole agent — every prompt, config, and connector for a complete line of work in one purchase.
How do I "drop it in" — what does that actually mean?: Every listing ships as a folder of files (SKILL.md, system prompts, configs, templates). You unzip, paste the SKILL.md into your agent’s skills folder, restart the agent, and it picks up the new capability. Most are working inside two minutes.
What if the listing doesn’t work?: Email hi@skillzy.ai with your order number and what went wrong. A human reviews every request. Refunds aren’t automatic and aren’t time-boxed, but a genuine case where the listing didn’t deliver what was promised gets sorted.
Can I re-download my purchase later?: Yes — every purchase lives in your dashboard forever, even if the creator updates or pulls the listing. Old versions stay downloadable.
Do I need to know how to code?: No for Skills and Agent Setups. They’re drop-in. Guides assume you can read and follow a step list.
How is payment handled?: Stripe runs every checkout. Skillzy never sees your card. Stripe pays the creator directly; we take a 20% platform fee.

For creators

Selling & getting paid.

The cuts, the cadence, the catches.

How much does Skillzy take?: 20%. Creators keep 80% of every sale. Stripe takes its standard processing fees on top, before the split.
How do payouts work?: Connect your Stripe account from Dashboard → Payouts. Stripe pays you direct on every sale on the cadence you set inside Stripe. Skillzy never holds your money.
How many times can I sell the same listing?: Unlimited. List once, sell it forever. You set the price; we don’t cap units.
How long does review take?: First listing gets a human review within 24 hours (we look for malware, copyright theft, and obvious junk). Returning creators publish instantly.
Can I update a listing after it’s live?: Yes. Edit price, tagline, niche, status — all instant. Major content rewrites trigger another quick human review.
What’s a SKILL.md, exactly?: A Markdown file that tells an agent how to do one thing. The first line names the skill; the rest is a prompt structured into intent, inputs, steps, and outputs. We sell a guide on writing them well — see Your first SKILL.md, the right way.
What if a buyer disputes or refunds?: Skillzy doesn’t advertise a refund window. Buyers email us with a reason; a human reviews. If a refund is granted, it reverses through Stripe and your Stripe balance shows the deduction on the next reconciliation. Card-issuer chargebacks are handled by Stripe; we step in if it’s clearly bad-faith.
Can I sell on Skillzy and somewhere else?: Yes. No exclusivity clauses, no algorithmic curation deciding who eats. Your work is yours.

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